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We prohibit the use of our equipment and network in any manner associated with the transmission, distribution or delivery of any unsolicited bulk or unsolicited commercial E-mail ("Spam").

You may not use us to send Spam. You also may not deliver Spam or cause Spam to be delivered to us. We have a Zero-tolerance Anti-Spam Policy as defined below.

E-mail sent, or caused to be sent, to or through our equipment or network may not:

  • use or contain invalid or forged headers;
  • use or contain invalid or non-existent domain names;
  • employ any technique to otherwise misrepresent, hide or obscure any information in identifying the point of origin or the transmission path;
  • use other means of deceptive addressing;
  • use a third party's internet domain name, or be relayed from or through a third party's equipment, without permission of the third party;
  • contain false or misleading information in the subject line or otherwise contain false or misleading content;
  • fail to comply with additional technical standards described below;
    • Sender is expected to comply with all technical standards for the transmission of Internet E-mail, as published by The Internet Society's Internet Engineering Task Force (IETF), including RFC 2821, RFC 2822, and others.
    • After given a numeric SMTP error response code between 500 and 599 (also known as a "permanent non-delivery response"), the sender must not attempt to retransmit that message to that recipient.
    • After non-delivery responses for seven days, the sender must cease further attempts to send E-mail to that recipient.
    • Sender must not open more than 100 simultaneous connections to our inbound mail servers.
    • Messages must not be transmitted through insecure E-mail relay or proxy servers.
    • The mechanism for unsubscribing, either from individual lists or all lists hosted by the sender, must be clearly documented and easy for recipients to find and use and must work immediately to remove that individual.
  • otherwise violate state, federal, or local laws or our Acceptable Use Policy.
  • More ...

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